Terms of service

Supersonic Shades - Terms and Conditions

Last Updated: [03 / 06 / 2026]

Welcome to www.supersonicshades.com ("we," "us," "our"). These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website, you agree to these terms in full. If you do not accept these terms, please do not use our website.

1. COMPANY DETAILS & SCOPE

  • Trading Name: Supersonic Shades
  • Registered Address: 161 Route De La Perche, 24500, Eymet, France
  • Contact Email: info@supersonicshades.com

These terms apply to all transactions made on our website, including browsing, placing orders, and using our services.

2. ELIGIBILITY TO PURCHASE

  • You must be 18 years or older to make purchases from our website.
  • By placing an order, you confirm that you have the legal capacity to enter into a binding contract.

3. ORDERS & ACCEPTANCE

  • Once an order is placed, you will receive an order confirmation email detailing your purchase.
  • Final acceptance occurs when we send you a dispatch confirmation email.
  • We reserve the right to refuse or cancel an order at any time for any reason, including but not limited to suspected fraud, supply issues, or pricing errors.

4. PAYMENT TERMS

We accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express
  • PayPal
  • Klarna Payments (if available)

Full payment must be received before dispatch. All transactions are securely processed, and your payment details are encrypted.

5. PRICING

  • All prices are displayed in Eur ( € ) VAT not applicable, article 293 B of the French General Tax Code
  • Shipping and handling costs are not included in the product price and will be displayed at checkout.
  • Prices are subject to change without notice.

6. SHIPPING & DELIVERY

  • We ship products worldwide.
  • Shipping costs and estimated delivery times will be displayed at checkout.
  • Items are packaged securely and shipped using tracked services where available.

  • Import Duties and Taxes

    Orders shipped outside the European Union may be subject to import duties, taxes, customs fees, and handling charges imposed by the destination country. These charges are the sole responsibility of the customer. Supersonic Shades has no control over these charges and cannot predict their amount.

7. RETURNS & REFUNDS

  • You have the right to cancel your order within 14 days of receiving your items.
  • Returned items must be in resalable condition, unused, and in their original packaging.
  • Customized products cannot be returned unless faulty.
  • Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
  • Refunds will be processed within 14 days of receiving the returned product.

For detailed return instructions, please visit our Returns Policy Page.

8. PRODUCT DISPLAY & ACCURACY

  • We strive to display product colors and details as accurately as possible.
  • However, slight variations may occur due to monitor settings or screen resolutions.
  • Product descriptions, prices, and availability are subject to change without notice.

9. WARRANTIES & LIABILITY

  • All products are provided "as is" and "as available" without warranties of any kind, unless expressly stated.
  • Our liability is limited to the cost of the product purchased.
  • We are not responsible for any indirect, incidental, or consequential damages arising from product use or website access.

10. THIRD-PARTY LINKS & SERVICES

  • Our website may contain links to third-party websites or services.
  • We are not responsible for the content, accuracy, or practices of these third-party platforms.

11. USER RESPONSIBILITIES

You agree not to:

  • Use the website for unlawful purposes.
  • Transmit malicious code, spam, or viruses.
  • Misuse or abuse discount codes, offers, or promotions.

Violation of these terms may result in immediate termination of access to our website and services.

12. PRIVACY & COOKIES

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, store, and use your personal data.
  • Our website uses cookies for functionality and analytical purposes. By using our website, you agree to our Cookie Policy.

13. GOVERNING LAW & JURISDICTION

  • These Terms and Conditions are governed by and construed in accordance with French law.

  • Any disputes shall be subject to the jurisdiction of the competent French courts.

14. CHANGES TO TERMS & CONDITIONS

  • We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.
  • Changes will be posted on this page, and it is your responsibility to review them periodically.
  • Continued use of the website after changes constitutes acceptance of the revised terms.

15. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us:

  • Email: info@supersonicshades.com
  • Address: 161 Route De La Perche, 24500, Eymet, France

Thank You for Shopping with Supersonic Shades!

We’re excited to have you on board and hope you enjoy your shopping experience.